Thunderhead Scheduled Maintenance

  • Updated

From time-to-time Thunderhead will need to schedule maintenance for releases and infrastructure upgrades. Here are the guidelines for how Thunderhead schedules maintenance windows.

  • Maintenance windows fall on the second Saturday of every month during the morning hours of each of our regions (NA5, EU2, and AP1).

  • All maintenance windows are scheduled for 2 hours, and our status page is updated 7 days before the maintenance occurs. You can view our status page and subscribe to updates.

  • These maintenance guidelines were developed to have the lowest possible impact. Although scheduled for 2 hours, we work to minimize the maintenance window and typically complete maintenance faster than the allotted time.

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