From time-to-time Thunderhead will need to schedule maintenance for releases and infrastructure upgrades. Here are the guidelines for how Thunderhead schedules maintenance windows.
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Maintenance windows fall on the second Saturday of every month during the morning hours of each of our regions (NA5, EU2, and AP1).
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All maintenance windows are scheduled for 2 hours, and our status page is updated 7 days before the maintenance occurs. You can view our status page and subscribe to updates.
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These maintenance guidelines were developed to have the lowest possible impact. Although scheduled for 2 hours, we work to minimize the maintenance window and typically complete maintenance faster than the allotted time.