Customer Support

Known Issues

• Top level Proposition allowed to be deleted
• Incorrect Numbering on Lifecycle Stages in Engagement Insights
• Engagement Insights Returning Profiles Counts are Incorrect
• Android: 290019: A stackoverflow occurred on a 'WebView' page.
• Android: Fatal Exception - OutOfMemoryError, SQLiteDiskIOException, ANR
• Mobile Android SDK: Failed to transform jetty-client-6.1.18.jar build error

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How-to Articles

• How to contact Medallia Orchestration Experience (MXO) Support
• Thunderhead Scheduled Maintenance
• Dynamic Actions with Pre-existing Optimizations
• Interaction Studio Requests
• Data Export Overview
• Smart Communications Requests (formerly Thunderhead NOW)

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