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Customer Support

Known Issues

  • Top level Proposition allowed to be deleted
  • Incorrect Numbering on Lifecycle Stages in Engagement Insights
  • Engagement Insights Returning Profiles Counts are Incorrect
  • Android: 290019: A stackoverflow occurred on a 'WebView' page.
  • Android: Fatal Exception - OutOfMemoryError, SQLiteDiskIOException, ANR
  • Mobile Android SDK: Failed to transform jetty-client-6.1.18.jar build error

See all 7 articles

How-to Articles

  • Promoted article How to contact Medallia Orchestration Experience (MXO) Support
  • Thunderhead Scheduled Maintenance
  • Dynamic Actions with Pre-existing Optimizations
  • Interaction Studio Requests
  • Data Export Overview
  • Smart Communications Requests (formerly Thunderhead NOW)

See all 9 articles

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